Neeraj Kulkarni

Business process management (BPM) is a business management philosophy consisting of the idea that a business can be understood and managed solely in terms of business processes. BPM is process-centric and responsive to change in business requirements and objectives. Businesses are defined through dynamic processes that change almost constantly. Workflow Management Coalition Terminology and Glossary defines a business process as follows: As being associated with operational objectives and business relationships such as claims process. As having a defined triggering (initiation) conditions for each new process instance (e.g., the arrival of claim) and defined outputs at its completion. May involve formal or informal interactions between participants; its durations may vary widely. May consist of automated activities and is capable of workflow management and/or manual ... (more)